Frequently Asked Questions

Product & Materials

What is the Mat Crafter build? Every cover is a premium dual-layer construction. The playing surface is a high-quality velvet cloth, while the underside features a stitched polyester backing. This combination provides a luxurious feel for your cards and dice while ensuring the mat has the weight and stability to stay flat on your table.

What are the standard sizes?

  • 24″ x 24″ – Standard Two Player

  • 30″ x 30″ – Oversized Two Player

  • 4′ x 2.5′ – Coffee Table

  • 6′ x 2.5′ – LGS Folding Table

  • 8′ x 2.5′ – Tournament Runner

Do you offer custom sizing? Yes. We can accommodate custom dimensions starting from a width of up to 60″ to whatever length your table is.

Are the edges stitched? No, the polyester backing itself is stitched for durability but the mat edges are cut with precision ensuring a clean cut. This ensures a smooth, seamless transition from the mat to the tabletop without a raised border interfering with gameplay.

Customization & Design Services

How do you ensure my image looks crisp? We don’t just print your file as-is. We run every custom image through an AI upscaler to enhance detail. Following the upscale, the image is manually edited in Photoshop to ensure that even normal-sized images come out looking sharp and vibrant (provided they aren’t extremely compressed/small thumbnails). Note: To ensure best results, image uploads should be at least 1080 x1080 pixels and without heavy compression. Images that don’t meet this requirement may either come out blurry or require a professional remastering.

What is the “Safe Zone” for my artwork? To ensure your design is perfectly framed, please keep all critical text, logos, and gameplay icons at least 1/4″ (0.25 inches) away from the edges of the mat.

Do you offer gameplay templates? Yes. We offer optional overlays for popular TCGs and TTRPGs, including MTG and YGO layouts (Deck, Graveyard, Exile, Command Zone, etc.) please include the amount of players players and the layout you’d like in the add notes to order option in checkout.

Can I commission a completely custom game board? Absolutely. We offer custom Photoshop services and commissioned art for specialized boards, such as:

  • Oversized/Custom Board Games

  • Custom Commissioned Artwork or Alterations 

  • Themed TTRPG Maps and Terrain

Care & Maintenance

Is the mat machine-washable? Yes. You can safely wash your mat in a washing machine using a gentle cycle with cold water. This preserves the velvet texture and the vibrancy of the print.

How should I dry and store my mat?

  • Drying: Always air dry by laying the mat flat.

  • Storage: For best results, roll your mat rather than folding it to prevent long-term creasing.

How do I remove wrinkles or creases? Our mats are naturally wrinkle-resistant due to the weighted backing, but if a crease occurs:

  • The Best Method: Use a hand steamer. A quick pass with steam will relax the fibers perfectly.

  • The Ironing Method: If you must use an iron, use the lowest heat setting and place a towel or thin cloth over the mat first. Never apply direct heat from the iron to the velvet front as it can cause the velvet face to distort.